This Privacy Policy outlines how Polix Auto Care LLC  collects, uses, and protects your personal information when you access https://polix.ae (the “Service”).

Please read this document carefully to understand your privacy rights and how we ensure your data is handled in accordance with applicable UAE data protection laws.

1. Your Consent

By accessing or using the Polix website and services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy. If you do not agree with this policy, please discontinue use of the site.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Data: Name, email address, phone number, vehicle details, etc.
• Technical Data: IP address, browser type, device information, referring website, and browsing behavior on our site.
• Communication Data: Messages you send via contact forms, booking forms, and live chat.
• Cookies & Analytics: Cookies are used to enhance your browsing experience. You can adjust cookie settings in your browser.

3. How We Use Your Information

Your data may be used for the following purposes:

• To provide and manage our services
• To respond to inquiries or appointment bookings
• To improve website functionality and customer experience
• To send service-related notifications
• For internal marketing and analytics (with consent)
• To comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

• Trusted service providers (e.g., website hosts, email providers) under strict confidentiality
• Legal authorities, when required by law or to protect our rights and operations

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, and you use our Service at your own risk.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you
• Request corrections or deletion of personal data
• Withdraw consent where applicable
• Opt out of direct marketing communications

   

To exercise these rights, please contact us at info@polix.ae

7. Data Retention

We only retain your personal data as long as necessary to fulfill the purposes it was collected for, including legal, regulatory, or reporting obligations.

8. Changes to This Policy

Polix reserves the right to update this Privacy Policy at any time without prior notice. Any changes will be posted on this page with the updated effective date.